Customers have the option to tip their drivers either when placing the order or with cash upon delivery. However, in many areas of the US, including DoorDash, drivers often prefer orders that come with a "pre-tip," especially if the order involves additional instructions upon delivery.
Additionally, the driver stated that they will not accept an order if it does not have a 'pre-tip
In this particular case, the order presented added challenges as it was located on the ninth floor, and the driver was forced to use the stairs too, as the lift was broken.
The incident gained attention after a TikToker it in a video, originally discussed on Reddit.
She said: "This DoorDash customer requested drop off at their apartment which was on the ninth floor. They provided a tip of one dollar to their dasher.
"When the dasher left the food at the front desk of the building the customer said this is not the location I requested. To which the Dasher responded and said the elevators are unfortunately out of service for emergency repairs."
The TikToker continued: "The customer said they have stairs. So tell me, as a Dasher, would you walk up nine flights of stairs for a one-dollar tip? Let me know!"
Below the footage, people flooded the comments section expressing their opinions about tipping for food and drinks.
One person said: I’m a dasher and I wouldn’t go. He/she was nice to accept the order with a $1 tip. I wouldn’t
A second complained: I dash and I get enough exercise delivering! for $1 hell nah I wouldn't on the 9th floor that's insane
A third wrote: Nope, and I would never put a dasher through something like that unless I was offering a really fat tip.
I'd tip more and offer to meet halfway like the dollar tips are a joke. no tip not trip. can't expect great service when you are under-appreciated. Someone else suggested.
One Dasher said: I am Dasher and no I would not. the customer should have met the Dasher at the door knowing the elevators were broken