The unsettling tipping system at Starbucks leaves employees feeling uncomfortable and sparks debate on social media.
While tipping is a common practice around the world, the tipping culture in the United States sparks debate on social media.
Although many people think they should always tip delivery drivers a certain amount as a reward for their service, many others suggest they don't tip. They argue that drivers are already paid and tips are unnecessary.
There have been various stories about tipping recently, such as a delivery driver who was fired because of his reaction to a tip.
Additionally, some establishments are meeting the growing demand for tips by introducing credit and debit card options for leaving gratuities.
A video originally posted in 2022 has gone viral again after a user shared it on social media, sparking discussions about Starbucks' tipping policy.
In 2022, Starbucks introduced a tipping system for customers paying with cards, allowing them to leave a $1, $2, 'other amount', or 'no tip'. While this prompted frustration among some customers, it also left a negative impression on the employees.
The video has garnered thousands of comments, with many suggesting that Starbucks should increase staff wages instead of relying on tips.
One person said: Restaurant Tipping is for those who make less than minimum wage.
A second wrote: These companies should just pay the employees a living wage. we do not tip because employees at restaurants get paid very well 23 to 25 a hour
While a third commented: I bet the wages that demand the customer chip in to cover the cost of existing to make coffee are uncomfortable as well. F Starbucks.
Someone else said: If I walk into Starbucks, or any coffee shop, and get a cup of coffee, I do not feel like I have to tip. If I ask for some magical concoction to be made, then yes I will tip.
Tipping someone for doing their job is not reality. The employer should be paying more in wages. Another added.
Rylee expressed a desire to turn off the tipping option, stating that unfortunately, it's not possible.
Speaking to the Daily Dot, Rylee said the awkwardness experienced by employees when the tipping prompt appears before customers can complete their payment.
She noted instances of both negative and positive reactions from customers regarding the tipping option.
Rylee and her colleagues find the process of holding out the entire pin pad to customers awkward and even desperate-looking.
"Personally, it feels like we’re almost desperate-looking when we have to do this." She added.