Barber Shwan Kadir, 49, of Ranya Unisex Salon in Sutton, south London, has issued an apology after facing a significant backlash for displaying a controversial sign on his price list.
The sign, which stated an additional $3 charge for cutting the hair of 'special needs boys under 15', sparked debate when it went viral on social media.
On social media, a Facebook post captured the price list of Kadir's sign by user Leanne Caffrey brought attention to the sign, expressing disapproval.
After the image of this sign went viral, Kadir has faced considerable backlash online, including abusive messages and calls, leaving him deeply troubled.
One person said: My autistic son has taken a long time to adjust to getting a haircut and I always pay extra as his haircuts can take twice as long as a typical child.
A second wrote: Maybe his wording was off but I don't find this offensive on my son's behalf as we go into the hairdressers knowing it can be hard on the person cutting his hair and take a lot longer than the next child she sees.
While a third commented: Jeez how to knock a business who at least recognizes that extra time is needed. You'll find cinemas, shops etc have such terminology with no one batting an eyelid.
Someone else said: My brother with a learning and physical disability never ever paid more for his haircuts. Nobody ever treated him with anything other than respect.
Kadir, who has owned the salon for 17 years, asserts that the inclusion of the additional charge was not intended to be offensive.
He admitted to not fully understanding the implications of the term 'special needs' and expressed regret for any distress caused. Upon realizing the outcry, he promptly covered the sign and clarified that it was a misunderstanding.
In response, Kadir took to social media to issue an apology, emphasizing his lack of awareness regarding the sensitivity of the term used.
He emphasized his commitment to the community and highlighted the support received from local customers amidst the controversy.
Additionally, Kadir emphasized the salon's inclusive approach, mentioning their expertise in catering to customers with various disabilities, especially for those who have been turned away elsewhere.