A recent incident has left a tourist baffled after receiving a staggering $143,000 phone bill for a short overseas trip.
The shocking incident has raised concerns about mobile charges when traveling abroad and taking necessary methods to avoid unexpected financial burdens.
The incident involves a couple from Florida, Rene Remund, aged 71, and his wife Lynda, aged 65.
They went on a three-week trip to Europe, unaware of the shocking expenses that awaited them.
They happily took pictures and shared them using their mobile data. However, when they returned to Dunedin, Florida, they were shocked to receive an enormous bill from their mobile carrier, T-Mobile.
The bill amounted to an astonishing $143,000.
After discovering the sky-high mobile phone bill, they immediately reached out to T-Mobile to address the mistake.
However, despite their efforts, including hiring an attorney, the carrier remained unyielding.
It wasn't until local media intervened and clarified the situation that T-Mobile finally decided to dismiss the charges.
According to reports, during their trip, the couple had used approximately 9.5 gigabytes of data, leading to daily roaming fees of over $6,000.
Regularly, the typical North American would consume roughly 11.1 gigabytes of data in an entire month during 2020.
Despite their modest data usage, the unexpectedly high charges came as a complete surprise to the couple.
The couple hired a lawyer who wrote a letter to the CEO of T-Mobile, but they didn't get a response.
T-Mobile's website advises users to check with their service provider before traveling to avoid surprises on their bill.
To avoid such massive bills, people need to stay alert and knowledgeable.
Travelers should inquire about roaming rates from your service provider before embarking on your journey.
Depending on Wi-Fi connections and disabling roaming through smartphone settings are effective ways to avoid unexpected charges.
By making calls and sending texts without using data, travelers can reduce the chances of incurring exorbitant fees.
